Coronavirus COVID-19 Readiness
Update (November 10, 2021)
There has been no changes since the last update dated November 16, 2020, the bank continues to operate normally. To help keep our employees and customers safe please do not visit the bank if you are ill.
Update (November 16, 2020)
The lobbies of our branches are now open Monday through Friday (At this time all lobbies are closed Saturday). Drive thru hours remain unchanged. If you are ill or have not been fever free for at least 72 hours we would ask that you not visit the bank until you are healthy to do so.
Update (November 4, 2020)
Due to the rising number of Covid-19 cases in Sumner and Sedgwick counties, our lobbies will be temporarily closed. We will continue to provide service through our drive-thru. If you have questions, need to speak with a loan officer, or need access to your safe deposit box, please call 316.524.5284. We apologize for the inconvenience
Update (April 4, 2020)
The lobbies of our branches are now open Monday through Friday (At this time all lobbies are closed Saturday). Drive thru hours remain unchanged. We are taking a cautious approach and may limit the number of customers in the lobby at one time. You also may be asked health related questions and/or have your temperature taken at the door. If you are ill or have not been fever free for at least 72 hours we would ask that you not visit the bank until you are healthy to do so. Customers are not required to wear masks, if you do wear a mask we may ask you to remove the mask momentarily for security purposes.
Update (March 25, 2020):
Special Message from the CEO;
The Sedgwick County Commission approved a stay-at-home order effective Wednesday, March 25, 2020. This order does NOT APPLY TO BANKS. Valley State Bank will be OPEN all regular business days now and in the future to transact your business. As a reminder, our lobbies are closed until further notice but we are still working and we are here for you. If you need lobby access, please call for an appointment and we will be happy to help you. Drive ins and phone lines are OPEN regular hours.
Thank you for banking with Valley State Bank.
Douglas M Morley
CEO
Update (March 18, 2020):
Starting Saturday, March 21, our branch lobbies will be closed. Drive-thrus will remain open with normal business hours. We are happy to meet with our customers by appointment. Please call your local branch to meet with us.
All of our online services will remain operational. We strongly recommend customers to use our online services, including mobile banking, online banking, text banking and 24-hour ATMs whenever possible. If you have questions on how to use these services, please call us and we will be happy to help you get started.
We will be here for you and ready to serve your financial needs through this uncertain time. Our commitment to serving you, our employees and the community is our top priority. We will continue to monitor these changing circumstances and we will take appropriate measures as the situation warrants. We apologize for the inconvenience. Thank you for your understanding as we make adjustments to protect your health and safety and thank you for banking with Valley State Bank.
Links to digital tools
Register for Online Banking
Download the mobile App
Access Online Banking
ATM Locations
Please Contact Us if you or your family is affected by COVID-19. We are ready to assist you with your financial needs.
Healthy Tips
- Wash hands often with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol
- Avoid touching eyes, nose and mouth with unwashed hands
- Stay home if you are sick
- Cover coughs and sneezes
- Clean and disinfect surfaces daily
